Common
questions.

Yes. You can commission any service independently. Many clients start with Product Discovery and proceed from there based on what it finds.

Yes. The work is the same. The constraints are different. Startups typically have fewer existing assets and more speed pressure. Established companies typically have more existing assets and more alignment complexity.

Each engagement includes a defined number of revision rounds (specified per service). A revision round is a single consolidated set of feedback, not a series of individual comments. We implement all feedback in the round together.

Yes. We work with several trusted development agencies in Milan and across Northern Italy. We can recommend one appropriate to your product and budget.

Yes. All work can be conducted in Italian. Project documentation is typically in English by convention, but we adapt to client preference.

No. All listed prices exclude Italian IVA (22%). EU business clients with a valid VAT number: reverse charge applies where applicable.

Full refund if cancelled before work starts. Partial refund on a pro-rata basis if cancelled mid-engagement. No refund once deliverables are delivered. See the Refund Policy page.

Typically within 5–10 working days of payment, subject to current workload. We limit active projects to maintain quality. Email us to check current availability.

Yes. We sign standard NDAs on request before you share any confidential project details. Email hello@ummadesigns.com and we will return a signed copy within one business day.

Figma for all screen design. We deliver source files with edit access. No proprietary formats that require you to maintain a paid subscription.